Yes, our items typically run true to size. You can view our size chart through the following link,

Yes, we allow for return and exchange of unworn, unbroken or unwashed items if we receive them within 14-20 days after it was delivered to you. For additional details on returns and exchanges, visit or Returns and Exchange page.

Due to COVID-19 and it’s restrictions. orders will be processed and shipped out within 3-5 business days. We typically ship out all orders within 1-3 business days. Kindly note that Delivery date depends on your location and shipping method you selected on check out. It can take up to 3 - 10 business days for the U.S and 1-4 weeks outside of the U.S. For more info on shipping please visit Shipping Page. 

Yes, some of the Tops, Skirts and Set are sold separately. Kindly make sure to check in or the item being purchased or payed for.

Yes, we wholesale. Kindly contact us at orders@serahkassim.com

We always make sure to update our inventory with new items and style  but occasional we may restock sold out items. If you are interested in purchasing any item that's currently unavailable, Kindly contact us at orders@serahkassim.com and we will let you know if item will be restocked or discontinued. If it would be restocked we'll make sure to update you on the estimated arrival time frame.

We generally respond within 24 hrs during our regular office hours which are Monday- Friday, 10am -4pm WAT. Kindly note, we do not currently operate customer service on Saturdays and Sundays. 

We deeply apologize for this, that you received an item with a sticker patch. The reason for this is, our fabrics come with seals on them from the manufacturer, this help us tell their authenticity. We always work our hardest to remove them before shipping it out. However, they might not be completely removed on getting to you without washing it out. So you may see the mark from the sticker on your item, Kindly note that they are not permanent and will come out when washed off. 

Yes we deliver worldwide, thankful to our delivery partner DHL, as long as they can get there , we can! 

Yes we do, Kindly send your proposal to hello@serahkassim.com